the Chocolate Bistro does not collect personally identifiable information from individuals unless they provide it to us voluntarily and knowingly. This means we don't require visitors to register or provide information to us in order to view our site.

If you shop with us via our website we collect the following information: name, address, phone number, email address, billing information including credit card number and expiration date as well as prospect information such as an alternative address for shipping purposes. We only use your name, address, phone number, billing information/credit card information to process your order. The email address you provide is used for internal purposes only, such as confirming and tracking your order. We may also contact you via email or regular mail from time-to-time to keep you up-to-date on the latest Chocolate Bistro news or to send you our latest catalog. If you would rather not receive marketing emails from us, please opt-out by visiting the following URL: http://www.chocolatebistro.com/mail/unsubscribe.asp . If you would rather not receive our mail order catalog, please let us know by visiting the following http://www.chocolatebistro.com/store/remove_catalog.asp .

Our website also enables the creation of live assistance. For this reason, any user of the site may disclose other personally identifiable information to the second party with whom they are chatting. This personally identifiable information is only used to help facilitate the customer service representative in assisting with the inquiries they receive.

Our site sometimes includes notices of other promotions we are conducting, and we may permit you to enter electronically in some cases. If that occurs, we will use the information you provide for the purpose of conducting the promotion (e.g., to contact you if you're a winner). We don't share this information you give us with anyone outside of the Chocolate Bistro . In addition, we may participate in internet related promotions sponsored by reputable third parties. In these instances, if you are a participant in such promotions, we may provide certain personally identifiable information to these third parties in furtherance of the promotion. These parties have agreed to hold this information in confidence, not use it for any purpose except to carry out the requested service, and honor the Chocolate Bistro 's privacy and security policies in the way this information is handled.

From time to time, our site may also be conducting questionnaires and surveys. Survey information is treated like all of the information we collect, and it is used to help us improve the appeal of our products and our site.

the Chocolate Bistro takes your privacy and security seriously, for this reason we have established physical security measures including locked doors and files, electronic security and managerial controls that limit the potential for misuse of information by employees and contractors.

To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections to any of your personally identifiable information.